Oakville Homes

March 16, 2010

When it rains, it pours at Mattamy

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Nothing like moving into a brand new home.  It has a new smell just like a new car has, only different.  In some cases it really smells, but that’s a blog for another day.

No, today we are talking about that first really rainy number of days that either shows the house is rain proof or a sieve to the elements.  A visit to the Hawthorne Villager shows a lot of emotion concerning the past few days of rain.  Seems the Mattamy homes there aren’t up to a little spring rain.

Here are some of the listed problems.

Problems:

Poor eavestrough installation allowing water infiltration

Poor Grading and possibly no swale put there. (When Mattamy did my grading, I was the low point between two houses and they graded with the low point along my basement wall.  My whole back yard was the swale.  Fortunately I was there and got the grader to change it, otherwise, I would have had an indoor swimming pool).  Something you should check during construction.  See the link to Hawthorne for some good advice from two building inspectors.

Ground too close to the top of foundation (hmmm, sounds like mine).

Leaking around the doors and window wells.

Range vent leaking due to poor installation.

Poor foam seal around the leaking window and in one case, flashing too short.

This past few days has seen high winds and some winds from a direction not too common, thus we are seeing the problems.  To do your own water test, go to this link: http://www.hawthornevillager.com/phpbb/viewtopic.php?t=24821&postdays=0&postorder=asc&start=45

Another suggestion for those just moving into a Mattamy or any other builder’s new house, you might want to wait before you become a basement dweller.  Forgo the rec room until a couple of years has passed and you know your basement is dry.  The builder won’t fix up your own basement construction, maybe just the leak.  Our basement leaked after a number of years due to the form ties being done improperly.  And yes, we went the epoxy route to fix same.

Someone pointed out that it wasn’t Mattamy’s fault but the contractors.  Unfortunately, Mattamy hires these people to construct your homes and, if you want to deal directly with them, will refuse to give you the information.  I know, I tried.  So, Mattamy does nothing and you can’t go after the protected contractor.

Yes, I had a leak problem with Townwood but they spent a lot of time and effort fixing it.  I really wonder if Mattamy will make the effort to help the plethora of homeowners complaining about their leaks. 

Not even being on the list for Tarion customer satisfaction for individual homes kind of tells it like it is. 

Good luck guys. 

And I hope they don’t change the Warranty and Emergency call numbers on you.  Sounds like you will need them.  I know I did.

If you get nothing from this blog, I hope you at least see the value of having a house inspector on your side – the earlier the better.  I mean, how many people know about weather sealing, grading and , eavestrough installation?   

From what I have just read, even the professional contractors Mattamy hires don’t .

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