Oakville Homes

March 12, 2009

Mattamy Homes – has shafted others

There are those out there that believe that the problems with Mattamy are isolated or, the new owner didn’ttreat the Mattamy employees properly, so they are getting what they deserve.  I guess if your sitting pretty in a Mattamy home that works, you wonder just what is going on and, there are those that don’t want the complaints as it might drive their speculative prices down.

Well, there are those out there that have suffered financially while Mattamy uses THEIR MONEYto look good by buying flowers for new home owners and donating millions to various charities and politicians.  And, there are those who have seen municipalities, who are recipients of these favours, turn a blind eye to the problems.  In my case, the mayor of Oakville didn’t even deem an apology necessary, even though Oakville was a collaborator in putting my children at risk with illegal wiring.

Well, you be the judge.  Should we just write the following two people off as “Sally Whiners” or, do they have some rights?

By Leo

Ever since I bought a townhouse from mattamy homes back in 2004 the ceiling over the living room leaked water from melting snow. My neighbor’s townhouse is also leaking since we share a common roof. Mattamy homes sent two repair men.After they sand,filled and painted where the water damaged they said “everything’s gonna be ok” and left. But they never repaired the cause of the leak.My ceiling still leaks today.I don’t know what to do about it.I
I don’t know why mattamy homes is called the “number one builder”.I think they’re using their old reputation which they had from the seventies but no longer live upto that standard which set down so long ago.I’m don’t think I will buy another house from mattamy homes.

and,

by New Homeowner

I also just purchased a townhomes in Milton with Mattamy. Since the second day from the agreement I got a problems with them. But I sensed that MATTAMY DOESNT REALLY NEED A CUSTOMER as they have a good strategy in opening a new lot in good & strategic area. Conclusion is, Customer need them, not them.
I believe they have an unspoken term “Take it or Leave it” in their interm marketing strategy.
Based on that, no wonder even there’s a lot of complaints its still consider a very small amount. Especially because Mattamy is the best in selling homes in Canada.

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6 Comments »

  1. Go to Tarion, force them to send someone out, and pay the extra money to do so.

    If they patch it again, and it leaks, after the warranty is up, Tarion will do absolutely nothing to help you. They tend to only do quick temporary fixes, and not resolve the issue.

    I am now face with a huge repair bill, take it from someone who knows.
    Has anyone tried suing them?

    Comment by Perry — March 30, 2009 @ 9:08 pm | Reply

    • I must agree with you on the quick fixes… I suffered those as well. But, if you report it under Tarion terms, I believe the onus is on the builder to repair it properly. If not, you might be able to have the builder billed for repairs by someone else, if Tarion agrees. I’d look into it and check to make sure. The problem might be getting Tarion to agree….

      Comment by oakvillehomes — March 30, 2009 @ 11:20 pm | Reply

  2. Sorry, but Tarion is quite useless, and will keep telling home owners to work with the builder. If its a minor issue go ahead, but for something such as a roof leak, dont waste your time. Get Tarion to wprk for the money all the homeowners paid out to them, and force them to take action for the builder to do a proper job, and not a patch work.

    Comment by Perry — March 31, 2009 @ 9:32 pm | Reply

  3. http://www.cbc.ca/marketplace/blog/new_home_nightmares.html#comment

    Just read some of the comments on Tarion service. I think Tarion should be giving home owners a comprehensive seminar of what is the best way for home owners to ensure they are fully protected by their warrenty.

    Maybe the fault is with them, and Ontario needs to look at how things are handeled by them. Like maybe instead of stating 2 years, Owners should have a longer warranty. Look at all the homeowners on Mike Holmes, who are faced with problems after warranty. Better yet, maybe, people should have a choice of different Companies they can get a warranty program from.

    Comment by Perry — March 31, 2009 @ 9:42 pm | Reply

  4. Well, just for an update, Mattamy has agreed to fix my current problems, but possibly because I am dealing with a really nice guy from there. Hopefully, this time for good.

    I still suggest you get Tarion to come out for your own protection!
    Best of luck!

    Comment by Perry — April 1, 2009 @ 7:54 pm | Reply

    • Well, thought they were fixing my house. Yes, they came out, but what ever they did, it has made things worse. : (

      Comment by Perry — July 25, 2009 @ 6:43 pm | Reply


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